Cleaning can look straightforward on the surface, but as anyone who runs a busy operation knows, it can also become time-consuming. If you’re in Singapore, you’ll find plenty of cleaning contractors ready to step in and help. But how do you know which one is right for you?
In this article, we’ll walk you through ten practical tips to help you make an informed decision when hiring a cleaning contractor. By the end, you’ll be equipped with the knowledge to maintain a clean, efficient workspace without compromising on safety or regulatory requirements.
Know What Cleaning Services You Need
Cleaning isn’t just about sweeping, mopping, or a quick wipe-down. For businesses, it often involves specialised processes shaped by strict regulations. That’s why it’s important to clarify your requirements before bringing a cleaning service on board.
Below is a brief comparison of two different industries to give you a better picture of how cleaning services can differ:
| Industry | Relevant Regulations | Key Cleaning Considerations |
| Food & Beverage (F&B) |
|
Frequent Sanitisation: High-touch surfaces, utensils, and equipment to prevent contamination. Proper Waste Disposal: Organic waste management to reduce pests and odours. Safe Handling of Chemicals: Use approved, food-grade cleaning solutions. |
| Metal Fabrication/ Manufacturing |
|
Removal of Debris: Metal shavings, debris, and dust to maintain equipment and worker safety. Degreasing & High-Pressure Washing: Essential for oily or chemical-laden surfaces. Hazardous Waste Handling: Safe disposal of toxic by-products and adherence to WSH. |
Look for Experienced and Trusted Contractors
While there are plenty of cleaning contractors in Singapore, choosing the wrong one can create an even bigger mess.
Although experience is vital, not all forms of experience are created equal. Be sure to check if they have specific know-how in your field. After all, a contractor who has spent years cleaning offices may not fully grasp the demands of a large-scale manufacturing plant or metal fabrication facility. We recommend looking for contractors who have a proven track record in environments similar to yours.
Check What Services They Offer
Once you’ve narrowed down your list, be sure to dive into the specific services each contractor can provide. It’s easy to assume that “cleaning” covers everything, but there are businesses that often require specialised tasks.
For example, a metal fabrication shop might need proper dust collection, machine degreasing, or the safe disposal of metal scraps. You also can’t just shrug off regulatory requirements—even if it’s just one or two steps that seem minor. Overlooking those details can land you in trouble with authorities and potentially lead to costly fines and other penalties.
Make Sure They Are Licensed and Insured
If you come across a contractor who can’t show proof of licensing, that’s a big red flag. You can verify a contractor’s license by checking the National Environment Agency’s (NEA) official list of licensed cleaning businesses.
It’s a straightforward process: visit the NEA website, look up the registry, and scroll through to find the name you’re looking for. You’ll see Conrad Maintenance on that list, confirming that we meet all the necessary guidelines and standards. Beyond licensing, proper insurance is just as essential. Working with an unlicensed or uninsured contractor can leave you liable for accidents or damages on your premises—never a risk worth taking.
Ask About Their Cleaning Tools and Products
It’s never a good sign if a cleaning crew shows up with tools that look like they’re about to fall apart or if they rely on generic, off-the-shelf products that aren’t right for your work environment. If you’re running a metal fabrication shop, for example, you need heavy-duty degreasers and sturdy equipment that can handle metal debris while an office might call for more delicate, eco-friendly solutions.
The right tools can make the difference between a job done right and a job that needs redoing. So don’t hesitate to ask about specific cleaning agents and the equipment they use. It can also help to pick up the phone or arrange a face-to-face meeting to discuss your particular needs and confirm that they have the right products on hand.
Get Feedback from Other Customers
Google reviews, testimonials on the contractor’s website, and past experiences shared on industry forums can all work wonders when you’re trying to choose a reliable cleaning contractor. These sources give you an unfiltered view of how well they perform beyond the promises in their sales pitch. Look for recurring themes in feedback. If multiple clients praise their punctuality and thoroughness (or point out an issue), there’s a good chance you’ll have a similar experience.
Ensure Flexible Cleaning Schedules
Unpredictable events can arise in any business, which can throw a wrench into your normal cleaning schedule. Because of this, it’s best to partner with a cleaning contractor who’s flexible enough to work around your operational needs.
After all, the last thing you want is for employees to tiptoe around cleaning crews or, worse, for the cleaning to be rushed because production can’t be paused. Finding a contractor who’s willing to accommodate after-hours or weekend cleaning can help prevent these scenarios and keep your operations running smoothly.
Compare Prices and Services
It’s no secret that pricing often plays a big role in any decision. With so many cleaning companies out there, you’re bound to encounter a wide range of quotes. However, be careful not to focus solely on the bottom line.
A cheaper option might skimp on crucial services or use lower-quality tools, while a higher price tag can sometimes signal better-trained staff or more thorough cleaning methods. Be sure to ask each contractor what exactly their price covers, such as frequency of cleaning, specialised tasks, and any add-ons, so you know you’re getting your money’s worth.
Find Out How They Train Their Cleaners
A crew can show up with the latest cleaning tools and gadgets, but none of that matters if they aren’t properly trained to use them. The wrong cleaning method doesn’t just mean hiring another contractor to fix a botched job; it can also damage expensive machinery and compromise safety.
This may seem nit-picky, but it’s essential to ask potential contractors about their training programs and staff qualifications. A solid training framework ensures that every member of the cleaning crew knows exactly what to do and how to do it safely.
Check If They Follow Health and Safety Rules
It’s not just about keeping the cleaning crew free from harm, it’s also about protecting your employees, your equipment, and your entire operation. Even a minor oversight can lead to injuries, downtime, and legal complications nobody wants to face.
Instead of finding out only when they’re on the job, directly ask each contractor what safety measures they have in place. Do they provide proper personal protective equipment (PPE)? Are their employees trained to handle chemicals safely? Getting clear answers upfront helps you avoid nasty surprises later and ensures everyone stays safe on the work floor.
Need a reliable cleaning contractor in Singapore?
For a cleaning contractor in Singapore to meet all ten of the considerations outlined above can feel something. But here at Conrad Maintenance, we have the track record, comprehensive services, and commitment to safety you’re looking for.
Contact us today to learn more about how Conrad Maintenance can help you maintain a clean and compliant working environment.